Terms of Use


Cancellation and No Show Policy

  • Any cancellation must be in written by mail or fax with subject to approval of Rama Phala Resort & Spa
  • Any cancellation made within 14 days prior to guest arrival, will result in the forfeiting 1 ( one ) night accommodation cancellation penalty
  • Any cancellation made within 7 days prior to arrival, or in case of no show, a full nights booking charge will be applied

Service Charge & Tax

  • All rates are subjected to 21% service charge & prevailing government taxes and subject to change without prior notice.

Check In Time

  • Check in time is 14.00 pm

Day-Use / Check Out Time

  • Check out time is 12:00 noon. Late check out till 18.00 pm will be charged 50% from room rate per night. Check out over than 18.00 pm will be full amount of rate per night.


  • Paypal and major Credit Cards i.e. Visa & Master Card are accepted. Personal cheques can not be accepted

Airport Pick up

  • at USD 40 net per car per way for maximum 4 persons

High & Peak Season Surcharge

  • High Season (July 15 – Aug 31) at US $ 20 ++ / room / night
  • Peak Season (Dec 20 –  Jan 05) at US $ 25 ++ / room / night

Compulsory Dinner

  • December 31, 2015 at USD 45++/person or USD 20++ per child ( under 12 years )

Children Policy

  • Children under 12  years old will get free of charge if sharing bed with parents and will be charged  additional breakfast of USD 10++/child
  • Children over than 12 years old must use an extra bed including breakfast

Family Plan

  • Baby cot is free and available on request. Babysitter service can be arranged with prior notice